PLAYER PROTECTIONWe will contact you with regard to any self exclusion request to ascertain exactly the nature of your request and how we can assist. Self exclusion requests can be processed once we have discussed your request in this regard. It is Geoff Banks policy to discuss all compliance requests to ascertain the most appropriate tool to assist you. The account will not be reactivated under any circumstances during the exclusion period. Although the minimum period of time that self-exclusion can be set is six months. Self exclusion is a declaration that you consider yourself a problem gambler. It is for control of the same. It is not to be used as a knee jerk reaction to losing wagers, rather an acceptance your gambling is out of control and you want to stop everywhere.
We recommend that you seek additional support and advice from a recognised problem gambling support agency during the self-exclusion period. Most gambling/gaming operators offer self-exclusion and if you have accounts with other operators, you should request self-exclusion with each operator where you hold an account. You should also consider installing software that blocks access to internet gambling websites, for further information please click here We also strongly recommend that you unlike and/or un-follow yourself from any Facebook, Twitter or other social media accounts that are linked to Geoff Banks or other gambling operators.